Privacy Policy: Information on the collection of personal data on our website

Dear visitor to our website,

We would like to inform you that personal data is collected when visiting our website. Personal data is data which relates to you personally (e.g. name, e-mail, user behaviour).
Dr Eckert Heidenreich, Dr Barbara Heubisch and Dr Sebastian von Mohrenschildt are responsible for the collection and storage of the data and can be reached at the following business address:

Rosenkavalierplatz 9
81925 Munich
E-mail: and telephone number +49 (0)89-919393.

Our data protection officer, Mr Dirk Brockmöller, can be reached at the following business address:

Rosenkavalierplatz 9
81925 Munich
E-mail: and telephone number +49 (0)89-919393.

Our website is used exclusively to provide information on our practice, our range of treatments and therapy options for different illnesses. Only data which is transmitted from your browser to our server will be collected when you visit our website. This data is necessary for you to view and navigate through our website. The legal basis for the data collection is Art. 6 Para. 1 (f) of the EU General Data Protection Regulation. The following specific data is collected when you visit our website:

  • IP address
  • Type of browser, as well as its language and version
  • Operating system
  • Access status/http status code
  • Date and time of the enquiry, as well as the time zone
  • Content of the request and the website from which it originates
  • Amount of data transmitted

This data is deleted when it is no longer required.

Your rights

You have the following rights vis-a-vis us with regard to the personal data concerning you:

  • Right to rectification and erasure
  • Right to information
  • Right to the restriction of processing
  • Right to data portability
  • Right to object to processing

You also have the right to lodge a complaint with the Bavarian State Representative for Data Protection.


Along with this data, we also use cookies via our website. These are small text files which are stored on your computer (in your browser) after you visit our website. If you subsequently visit our website again, your browser will send the information saved in the cookie to our website, which can make it easier for you to navigate, for example, because the default settings are adopted. Cookies are not viruses and also cannot install any malware on your computer. They are only short texts which are exchanged between the webserver and the browser. The following types of cookies are used on our website:
Transient cookies (temporary cookies)

These cookies are only stored for the period for which your browser is used. They store a session ID, which can be used to assign various enquiries from your browser during the shared session. This enables your computer to be recognised when you return to our website. These cookies will also be automatically deleted as soon as you close the browser.
Persistent cookies (time-limited cookies)

These cookies differ from transient cookies in only one respect: they are not automatically deleted when you close the browser but rather after a preset time. However, you can delete these cookies by using the settings of your browser at any time.

You can configure your browser settings so that it does not accept and store cookies at all, or only on a limited basis. However, if you would like to make use of this option, you may have only limited use of our website.

Contact form

If you would like to send us appointment requests or enquiries via the contact form, the data that you provide (e-mail address, name, telephone number) will be stored so we can answer your questions. This data will be deleted as soon as it is no longer required and no statutory storage obligations exist. Third parties will not be given access to this data.

Google Maps

Our website uses Google Maps to display maps and generate route maps.
Google Maps is operated by Google Inc., 1600 Amphitheatre Parkway, Mountain View, CA 94043, USA.

When you visit our website, Google receives information that you have accessed the corresponding page of our website. This will occur irrespective of whether you have a user account at Google or logged in from it. If you are logged in via a Google user account while using the website, the data will be assigned directly to your user account. If you do not want this to happen, you must log out before using the service.

By using Google Maps, you declare your consent to the collection, processing and use by Google and by third-parties, if applicable, of the automatically collected data as well as data you have entered. The terms of use for Google Maps are available under the Terms of Service for Google Maps. Detailed information is available at Transparency and selection options as well as data privacy regulations. You must assert your right to object directly with Google. You can deactivate the Google Maps service in your browser settings (by deactivating JavaScript in the browser). It can then no longer be used.


Our website uses plugins from the YouTube website, which is operated by Google. The operator of the pages is YouTube, LLC, 901 Cherry Ave., San Bruno, CA 94066, USA. If you visit one of our pages equipped with a YouTube plugin, a connection to the YouTube servers is established. This plugin then transmits information to the YouTube server about which of our pages you have visited.

If you are logged into your YouTube account, you allow YouTube to associate your Internet browsing habits directly with your personal profile. You can prevent this by logging out of your YouTube account.

For more information on how YouTube handles user data, please see YouTube’s Privacy Policy at


Our website uses plug-ins from Jameda GmbH, St.-Cajetan-Straße 41, 81669 Munich. If you visit one of our pages equipped with a Jameda plugin, a connection to the Jameda servers is established. This plugin then transmits information to the Jameda server about which of our pages you have visited.

Jameda collects information on the use of from individual computers. By collecting such information, Jameda intends to individualise its online offer. As soon as you interact with the plugins, for example by clicking on the “like” button, or leave a comment, the information in question is also transmitted directly from your browser to Jameda and stored there.

For more information on the purpose and scope of the respective data collection, for information on the further processing and use of the data by the provider and your rights in this regard, and for setting options to protect your privacy, please refer to Jamela’s pages in the Privacy Policy at

Source: This information was kindly provided to us with the permission of the State Dental Association of Baden-Württemberg (Source: It has been adapted and translated to suit the needs of our surgery(website).